Wanting more out of your Customer Relationship Management (CRM) system?

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Sage CRM (Customer Relationship Management) is a powerful tool providing solutions to increase your productivity and improve the overall customer experience.  As an integrated solution, Sage CRM uses the transactional information in your Sage 100 ERP system to present a comprehensive and detailed view of your customers' business and their needs.  

Sage CRM offers a wealth of features that optimize sales opportunities, enhance your marketing efforts and empowers your customer service staff with information needed to make informed decisions.  

Features and Benefits  

Contact Management - Increase collaboration across your organization by consolidating your customer information into one single resource.  Information can be quickly exported to various formats like Excel and PDF for further analysis.

Document and Library Management - Efficiently manage you customer documentation. Easily select and upload multiple files, attach to a single task, sort, view and open from a document and task list.

Sales Management - Boost sales productivity by streamlining opportunities in the pipeline, improve forecasting, quotes and orders. Easily maintain product and price lists, and manage sales teams and territory.

Customer Service Automation - Improve call resolution and service quality by using the easy to use customizable dashboard feature. View and communicate using up-to-date real-time information and maintain accurate records.

Marketing Automation, Reporting and Analytics - Allows users to build campaigns based on detailed customer information such as products purchased and target markets. Build effective promotions that can bring better quality leads. Optimize your budget by easily calculating ROI at all stages of your marketing campaign.

May 2013 User Group Meetings

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Want to learn what's new with Sage 100 ERP 2013?

The newest release of Sage 100 ERP (formerly Sage ERP MAS 90 and 200) continues to be the most powerful business management system for businesses just like yours. We want to tell you about the newest enhancements, cloud services and add-on solutions. Let us show you how you can:
* Streamline your workflows

* Efficiently facilitate your software update process using the new Sage Advisor Update console

* Reduce time navigating through your system using customizable Visual Process Flows

* Streamline the process of matching your invoices using the expanded vendor invoice number field

* Simplify with enhancements for Accounts Receivable, Paperless Office and Sage CRM

We hope you will join us and meet members of the DeRosa Mangold Team, gain valuable product knowledge, and network with other customers in your area at one of these four convenient locations.


Wednesday, May 22, 2013 ~ 11:15 am to 1:15 pm
Mangia Pizza
8012 Mesa Dr., Austin, TX

Thursday, May 23, 2013 ~ 2:30 pm to 4:30 pm
Waco Chamber of Commerce
101 S. 3rd St., Waco, TX

Dallas/Ft. Worth
Wednesday, May 29, 2013 ~ 11 am to 1 pm
1950 Stemmons Freeway, Dallas, TX

San Antonio
Thursday, May 30, 2013 ~ 11:15 am to 1:15 pm
The Spaghetti Warehouse
1226 E. Houston St., San Antonio, TX 

Visit http://www.derosamangold.com/user-group to register for one of these insightful User Group Meetings.  

See you there!